Shop Policy

Shipping info:

◇ Orders are shipped from Australia. Shipping costs are flat-rate, based around Australia Post parcel costs.

◇ If there are preordered items in the order, then the entire order will be shipped out when preordered items are ready to ship.

If the package exceeds 250g, I will have to email regarding additional shipping costs.

Shipping delays may occur, in which case I will try to communicate directly or via my socials.

Estimated time of arrival:

Australia: 5-10 business days.

International: 15-35+ business days.

Please check Australia Post's International Delivery Rates for more information.

 

Refund policy
◇ After payment, there is is no refund or return unless:

1 - There is a mistake in the order.

2 - An item is missing from the order.

3 - If payment was made and Australia Post does not ship to your country.

◇ If a package is returned due to customer negligence (wrong address, failure to pick up package), orders will not be refunded. The order will not be reshipped unless the buyer pays for shipping again.